Client Projects

NSW Government Family & Community Services (Ageing, Disability & Home Care)

NSW Government Family & Community Services (Ageing, Disability & Home Care)

Online Data Collection Portal (Ability Links NSW (ALNSW))

We developed a centralised online data validation and collection portal for all funded providers to report back to ADHC using the SmarterSoft Platform as the foundation. The portal enables providers to upload, validate and submit data through a workflow and also enables ADHC to review, reject and report on the data submitted.

NSW Government Department of Family & Community Services (FACS)

NSW Government Department of Family & Community Services (FACS)

Online Project Details Database (PDD)

FACS utilise the SmarterSoft Platform for their Project Details Database (PDD). This online database helps FACS manage detailed information about all funded Program Level Agreements (PLAs) and Service Delivery Schedules (SDS). This information is then reflected in the online data portal so that each service provider has a portal which is tailored to their contracted service activities.

Queensland Government Public Service Commission (PSC)

Queensland Government Public Service Commission (PSC)

PSC Online Data Collection, Validation & Workflow System

Each year the PSC collects almost 1,500,000 records of employee data from the various public agencies that comprise the Queensland Government. Each of these records requires a complex series of validations to be run before they can be submitted. We were engaged to develop a prototype for a centralised online data validation and collection portal using the SmarterSoft Platform. The portal shall enable agencies to upload, validate and submit data through a workflow and allows PSC to review, reject and report on the data submitted. Based on the success of our prototype, we were awarded the contract to build the portal (completion due date June 2017).

NSW Government Department of Justice, Corrective Services (CSNSW)

NSW Government Department of Justice, Corrective Services (CSNSW)

Funding Partnership Initiative (FPI) Online Management System

Corrective Services NSW (CSNSW) currently provides funding to non-government organisations (NGOs) to deliver services to offenders under the Funding Partnership Initiative (FPI). Corrective Services utilises the SmarterSoft Platform for both day-to-day operational management and reporting across 40 correctional centres throughout NSW. Our platform ensures the correct and efficient operation of the FPI program for their three service types: 1) Transitional Support, 2) Offenders' Children and Family Stream and 3) Victim Support Stream. Project was delivered with project partner ARTD Consultants.

NSW Government Family & Community Services (Ageing, Disability & Home Care)

NSW Government Family & Community Services (Ageing, Disability & Home Care)

Sector-wide Online Practice Management and Reporting Platform (Ability Links NSW (ALNSW))

We developed a sector-wide online practice management platform for Ability Links or Early Links providers. The system was built upon the SmarterSoft Platform in collaboration with Lifestart Co-operative with 10 separate provider organisations currently using the system to manage their day-to-day workflows and reporting back to ADHC.

St Vincent De Paul

St Vincent De Paul

Online Client Management and Reporting System

Utilise the SmarterSoft Platform for streamlining the day-to-day operations of their Ability Links and Early Links programs. The programs run over almost 20 geographic regions with 120 staff. Our custom workflow, data collection and reporting system dramatically reduces staff time and effort and provides management with more visibility and control, meaning SVDP can focus on delviering better outcomes to NSW citizens.

Central Coast Primary Care

Central Coast Primary Care

NDIS Operational Management and Reporting System

Utilise the SmarterSoft Platform for streamlining the day-to-day operations of their Partners In Recovery (PIR) program, which offers coordinated support for people with severe and persistent mental illness and complex needs. PIR Central Coast is transitioning to the NDIS, so a system was required that would manage the individualised funding model, whilst ensuring more control and visibility over operations.

Hunter Primary Care

Hunter Primary Care

NDIS Operational Management and Reporting System

Utilise the SmarterSoft Platform for streamlining the day-to-day operations of their Partners In Recovery (PIR) program, which offers coordinated support for people with severe and persistent mental illness and complex needs. PIR Hunter is transitioning to the NDIS, so a system was required that would manage the individualised funding model, whilst ensuring more control and visibility over operations.

NSW Government Family & Community Services (Ageing, Disability & Home Care)

NSW Government Family & Community Services (Ageing, Disability & Home Care)

Ability Links NSW (ALNSW) is a new way to support people with disability, their families and carers as part of the ongoing reforms of the disability service system in NSW. The NSW Government has committed $28.7 million per year to the ALNSW program. We were engaged as principal technical consultants to develop the specification and work processes for data collection and reporting. This involved running workshops with all major service providers, designing the data model and authoring written specifications. The result was a comprehensive specification and tool enabling more accurate assessment, evaluation and communication of program performance.

NSW Government Department of Family & Community Services (FACS)

NSW Government Department of Family & Community Services (FACS)

Online Data Collection and Reporting System

FACS utilised our SmarterSoft Platform for collecting operational data from 9 Aboriginal child care centres throughout NSW. The data collected throughout the year was analysed bi-annually with user-generated reports helping to visualise the data and provide summary analysis for department managers to assist with the allocation of funding and determination of program success.

The University of Queensland (UQ)

The University of Queensland (UQ)

Realtime Solar Energy Dashboard

UQ is one of Australia's premier learning and research institutions with over 45,000 students from more than 134 countries. UQ is one of Australia's leading Solar Energy centres and can boast Australia’s biggest flat-panel photovoltaic solar power system at 1.22MW.

We developed a custom software design solution for their Property and Facilities Division which collects data from numerous solar panel installations and enables the centralised, "real time" visual presentation of energy and power information via the Internet. To watch a short video on how it works, or to find out more visit UQ's live solar data feed site. Alternatively, see the visual display in action.

Australian Government Department of Social Services (DSS)

Australian Government Department of Social Services (DSS)

Online Data Collection and Reporting System

As part of their Family Mental Health Support Service (FMHSS) program, DSS utilised our SmarterSoft Platform for collecting implementation and operational program data, monitoring and reporting on over 35 mental health service projects across Australia. The system interfaces with external data analysis applications. Delivered with project partner ARTD Consultants.

Fostering NSW

Fostering NSW

Online Referral Management System

Fostering NSW is a NSW Government initiative to provide information and encourage people to become foster carers. It is a partnership between the NSW Government and non-government foster care agencies (NGOs). Fostering NSW utilises our SmarterSoft Platform for capturing and handing referrals to foster care agencies across NSW, as well as to assist with automated workflow and reporting.

Settlement Services International (SSI)

Settlement Services International (SSI)

Online Client Management and Reporting System

Utilise the SmarterSoft Platform for streamlining the day-to-day operations of their Ability Links and Early Links programs. Our custom workflow, data collection and reporting system dramatically reduces staff time and effort and provides management with more visibility and control.

Centacare Wilcannia Forbes

Centacare Wilcannia Forbes

Multi Program Client Management and Reporting System

Utilise the SmarterSoft Platform for streamlining the day-to-day operations of over 30 social programs running across 14 geographic offices with over 90 staff. Our custom client and case management system dramatically reduces staff time and provides Centacare management with more visibility and control.