Client Projects

Below are a few client case studies for Government and nonprofit (NGO) organisations we have worked with

SMARTERSOFT IS USED BY A WIDE RANGE Of SERVICES and ORGANISATIONS

SMARTERSOFT IS USED BY A WIDE RANGE Of SERVICES and ORGANISATIONS

IDRS and NSW Government Department of Communities & Justice (DCJ)

Client & Case Data Managment & Reporting

The SmarterSoft Platform was tailored as a client, case, and supports management system to streamline the day-to-day operations of the $38 million Justice Advocacy Service (JAS) across all of NSW. The solution handles JAS’s complex custom workflows, data reporting needs and caters for the hundreds of volunteers and advocates who deliver frontline services. It also assists IDRS...

CatholicCare (Wilcannia Forbes)

Client & Case Data Managment & Reporting

Utilise the SmarterSoft Platform for streamlining the day-to-day operations of over 30 social programs running across 14 geographic offices with over 90 staff. Our custom client and case management system dramatically reduces staff time and provides CatholicCare management with more visibility and control.

St Vincent De Paul

Client & Case Data Managment & Reporting

Utilise the SmarterSoft Platform for streamlining the day-to-day operations of their Ability Links and Early Links programs. The programs run over almost 20 geographic regions with 120 staff. Our custom workflow, data collection and reporting system dramatically reduces staff time and effort and provides management with more visibility...

NSW Government Family & Community Services (ADHC)

Data Collection Portal for Government Funded Services

We developed a centralised online data validation and collection portal for all Ability Links funded providers to report back to FACS using the SmarterSoft Platform as the foundation. The portal enables providers to upload, validate and submit bulk outcomes and outputs data through a workflow...

Aboriginal Housing Office (AHO)

Client & Case Data Managment & Reporting

The SmarterSoft Platform was tailored as a client/case management system to streamline the AHO's Services Our Way (SOW) program’s day-to-day operations across regional NSW offices. The solution accommodates SOW’s complex custom workflows and data recording needs. It also provides quality data outputs for research and evaluation purposes. By using SmarterSoft, the AHO have achieved...

Sydney Catholic Schools

Diocese-wide Compliance Management Workflow Tool

With over 150 primary and secondary schools each requiring annual compliance checking within various categories like VET, WHS, NESA and CRICOS, we designed a flexible online compliance management tool using the SmarterSoft Platform. The tool manages all compliance and evidence requirements, and handles the workflow of requirements from principals, to reviewers and external consultants...

NSW Government Family & Community Services (FACS/ADHC)

Multi-Organisational Client Management System for Government Funded Services

We developed a sector-wide online practice management platform for Ability Links or Early Links providers. The system was built upon the SmarterSoft Platform in collaboration with Lifestart Co-operative with 10 separate provider organisations currently using the system to manage their day-to-day...

Corrective Services NSW (DCJ)

Multi-Organisational Client Management System for Government Funded Services

Corrective Services NSW (CSNSW) currently provides funding to non-government organisations (NGOs) to deliver services to offenders under the Funding Partnership Initiative (FPI). Corrective Services utilises the SmarterSoft Platform for both day-to-day operational management and reporting across 45 correctional centres throughout NSW. ..

Queensland Government Public Sector Commission (PSC)

Online Workforce Data Collection, Validation & Workflow Portal

Each year the PSC collects records of employee data across all agencies that comprise the Queensland Government. Each of these records requires a complex series of validations to be run before they can be submitted. Built using the SmarterSoft Platform, the portal enables almost 70 agencies to upload, validate and submit workforce data through an approval workflow and allows PSC to review...