Highly flexible data collection, workflow & reporting solutions

Transform your data and workflows with Australia's genuine alternative to Big IT

SMARTERSOFT IS USED BY A WIDE RANGE OF GOVERNMENT, PUBLIC SECTOR AND NGO/NFP SOCIAL SERVICES ORGANISATIONS Client Projects
SMARTERSOFT IS USED BY A WIDE RANGE OF GOVERNMENT, PUBLIC SECTOR AND NGO/NFP SOCIAL SERVICES ORGANISATIONS Client Projects

Flexibility to adapt

SmarterSoft's no-code platform brings agility to government workflow automation. Purpose-built to handle your ever-changing needs, experience genuine flexibility and efficiency with our smarter solutions.

Personalised solutions

Dive into a world where software aligns with your unique needs. SmarterSoft offers a totally customised software experience, designed around the way you and your teams work best.

Public sector specialists

At SmarterSoft, we’re more than just technology providers. Engage a team of specialists who understand the unique challenges of the public sector, and working with government.

What makes SmarterSoft technology different?

At SmarterSoft, we deliver secure, cloud-based data systems tailored precisely to your unique needs. Using our no-code platform, enriched with 30+ reusable “building blocks,” we provide cost-effective solutions without the risks inherent in custom software, or the constraints of off-the-shelf products. Our approach ensures not only a perfect fit today, but built-in flexibility for tomorrow.

What is "no-code" and why does it matter?

No-code is the future of software services. Built from the ground-up, SmarterSoft’s no-code platform makes use of 30+ industry honed “building blocks” that combine to create 100% tailored solutions without the usual risks and costs of a custom IT project. No-code also means future-flexibility is guaranteed. Unlike others, SmarterSoft is built upon open-source technology – and by being truly independent, we’re not shackled by Big IT and their hidden fees, complex licensing, and profit-hungry reseller markups.

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Do you face one or more of these challenges?
Let SmarterSoft help:

  • Seeking a cost-effective and adaptable IT solution provider.
  • Transitioning from unmanageable or maxed-out spreadsheet systems.
  • Streamlining the collection and validation of data from diverse sources online.
  • Automating workflows for a comprehensive digital transformation.
  • Upgrading from outdated legacy systems to modern SaaS technologies.
  • Shifting away from vulnerable data handling methods.
  • Digitising traditional paper-based forms and records.
  • Kickstarting a brand-new data project or piloting a Proof of Concept (PoC).
  • Ensuring compliance with data protection and industry regulations.
  • Integrating multiple software systems and datasets for a unified operation.

Why SmarterSoft?

Genuine Alternative to Big IT

Choose SmarterSoft, an Australian technology vendor, and experience the capabilities of “Big IT” but with added agility and reduced project risk. In this ever-evolving digital landscape, our purpose-driven SaaS platform equips you to swiftly adapt and thrive, and do so without compromise.

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Tailored Exclusively for You

Dive into a world where software aligns seamlessly with your unique needs. Unlike many other solutions, which often come loaded with redundant features, SmarterSoft offers a totally customised and streamlined experience. Designed around the way you work best, our solutions minimise complexity and enhance usability, ensuring you only interact with what truly matters to you.

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Public Sector Specialists

At SmarterSoft, we’re more than just technology providers. Our deep-rooted expertise in governmental service delivery ensures that every interaction is informed, relevant, and tailored, allowing you to always engage with specialists who truly understand the nuances of your sector.

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True Cost Savings & Independence

SmarterSoft offers a transparent, open-source approach that stands apart from the often opaque “Big IT.” Avoid the pitfalls of hidden fees, complex licensing, and unnecessary markups. We champion a direct and cost-effective relationship that prioritises your bottom line. With SmarterSoft, the buck stops with us.

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The Future is No-Code

Unleash the transformative power of our no-code SaaS platform. Seamlessly harness cutting-edge technology without delving into coding intricacies. With SmarterSoft, you’re equipped to drive innovation, streamline operations, and implement changes effortlessly.

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Upholding Security & Comprehensive Compliance

Data protection is our utmost priority. With SmarterSoft, you gain a partner deeply committed to upholding rigorous standards, aligning with prevalent privacy and cyber security protocols, and ensuring meticulous adherence to records management compliance. Sleep easy, knowing your data is in secure hands.

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Transformation in Public Service

Our tools are designed to handle constant change. Elevate your service delivery, automate processes, and optimise resource allocation. With a keen eye on best practices, SmarterSoft’s solutions help you stay ahead, ensuring you’re always delivering the best to your teams and constituents.

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DIY Arsenal at Your Fingertips

Save both time and resources with SmarterSoft’s robust Do-It-Yourself tools, placing the power to create, customise, and innovate directly in your hands. Create your own reports, export your data to Excel, add unlimited access groups, setup email and SMS alerts and notifications – and the list goes on!

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Customer-Driven Innovations

Your feedback is our compass. With an unwavering commitment to customer insights, we’re constantly evolving, rolling out features that address real-world challenges, and ensuring our platform remains attuned to the needs of the public sector.

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Enhanced Transparency & Oversight

With SmarterSoft, gain unparalleled clarity in operations. Our tools prioritise data accuracy, provide granular insights, and promote transparent governance, enabling better, more informed decision-making at every juncture.

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SmarterSoft’s flexible features

Each solution is designed specifically to meet your needs and is built upon the SmarterSoft Platform, offered SaaS on AWS. Below are some of the many modular and reusable “building blocks” and core features that combine to deliver results faster and more cost-effectively than other enterprise options.

Data Management & Security
  • Data validation & Business rules engine
  • Authentication & Authorisation
  • Powerful Search Filters (order, save views etc.)
  • Bulk data import and export (CSV, XML)
  • Record locking and concurrency control
  • Dynamic data schema downloads
  • Reference data management
  • Records management compliance
  • Privacy compliance
  • MFA (Multi Factor Authentication)
  • Single Sign On (SSO) via SAML2
Productivity & UI
  • Rapid webapp & Form builder
  • Upload documents, media & attachments
  • Digital forms (with signature)
  • On-screen workflow warnings & alerts
  • Automated surveys & feedback
  • Calculation Engine
  • Data exchange with other systems
  • Inline help systems, with video tutorial support
  • Bulk messaging (SMS & email)
  • Mobile and tablet access
  • Visual Calendars
  • Responsive UI + Theming
Reporting
  • Internal dashboards
  • DIY graphical reporting
  • “Point in time” reporting
  • Snapshot reporting
  • Bulk data export with transformation (CSV, XML)
  • Powerful Search Filters (order, save views etc.)
  • Business Intelligence (BI) integration
  • Auditing of system access and data changes
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The best part: We understand your sector.

What sets us apart is our team’s insight into the world of government operations. As governments navigate multifaceted challenges – from policy compliance, complex procurement procedures, governmental shifts, funding intricacies to bureaucratic obstacles – SmarterSoft stands poised with adept solutions. Our platform embodies adaptability, perfectly designed to respond to an ever-changing environment. With a storied history of serving both government and nonprofit (NGO) sectors, SmarterSoft transcends mere technology, delivering solutions fine-tuned to the specific intricacies of governmental operations

Our clients enjoy...

  • Deep knowledge of your sector
  • A partner committed to your long-term success
  • User-friendly design that maximises uptake and minimises training
  • Scalable cloud-based solutions tailored to optimise the way you work
  • Robust security for your data and information
  • Adaptable tools that evolve with your changing needs
  • Local, reliable and responsive support
  • Full data sovereignty – you always own your data
  • DIY and self-service tools for cost-effective use
  • Compatibility with mobile devices and tablets
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Testimonials

Below are a few testimonials from our client success case studies.

Aboriginal Housing Office (AHO)

SmarterSoft has changed our lives! Client record keeping is much more streamlined and intuitive. SmarterSoft seemed to have the best understanding of what we needed, out of the providers we interviewed. They spent the time up front to make sure they understood, and that we got something tailor made to our needs.

Catholic Care

SmarterSoft consulted during all stages of our tailored client data system development in 2015 and have been helping us continually improve ever since. It is much more and much better than we ever anticipated.

FACS / Ability Links

Smartersoft have played a key role in the success of the $55 million Ability Links NSW program. Their sector-wide data system identifies the connections and outcomes for individuals and the community throughout NSW, providing crucial data for the evaluation of the program, which supports how the program is delivered, communicated and promoted.

JAS / DCJ

SmarterSoft created a highly customised data system that allows us to not only effectively manage our work but also accurately report to our funders (DCJ) on the outcomes we achieve for our clients. SmarterSoft have a good understanding of our service making it easier when we approach them with requests for changes. We continue to work with SmarterSoft to further enhance and refine the system by constantly improving and streamlining processes.

QLD Government

SmarterSoft were chosen as the successful tenderer from an open market process. Since 2018 the solution has proven to be a cost-effective use of resources, as additional workflows have now been added which were not originally conceived. This demonstrates the efficiency, agility and adaptability of the SmarterSoft solution, as it has become the main digital business tool now in use in the department.

NSW Gov / Corrective Services

Since 2016, we have successfully used SmarterSoft as our primary sector-wide client and case data portal. We now have greater visibility of performance outcomes for the purposes of reporting and accountability. It has also had a positive impact on the stakeholder working relationship.

Vinnies

Since going live in 2015, we have spent more time achieving outcomes for people with disability, their families and carers and building more inclusive and accessible communities. Staff are confident in using the SmarterSoft system with minimal technical support required.

Testimonials

Below are a few testimonials from our client success case studies.

Aboriginal Housing Office (AHO)

SmarterSoft has changed our lives! Client record keeping is much more streamlined and intuitive. SmarterSoft seemed to have the best understanding of what we needed, out of the providers we interviewed. They spent the time up front to make sure they understood, and that we got something tailor made to our needs.

Catholic Care

SmarterSoft consulted during all stages of our tailored client data system development in 2015 and have been helping us continually improve ever since. It is much more and much better than we ever anticipated.

FACS / Ability Links

Smartersoft have played a key role in the success of the $55 million Ability Links NSW program. Their sector-wide data system identifies the connections and outcomes for individuals and the community throughout NSW, providing crucial data for the evaluation of the program, which supports how the program is delivered, communicated and promoted.

JAS / DCJ

SmarterSoft created a highly customised data system that allows us to not only effectively manage our work but also accurately report to our funders (DCJ) on the outcomes we achieve for our clients. SmarterSoft have a good understanding of our service making it easier when we approach them with requests for changes. We continue to work with SmarterSoft to further enhance and refine the system by constantly improving and streamlining processes.

QLD Government

SmarterSoft were chosen as the successful tenderer from an open market process. Since 2018 the solution has proven to be a cost-effective use of resources, as additional workflows have now been added which were not originally conceived. This demonstrates the efficiency, agility and adaptability of the SmarterSoft solution, as it has become the main digital business tool now in use in the department.

NSW Gov / Corrective Services

Since 2016, we have successfully used SmarterSoft as our primary sector-wide client and case data portal. We now have greater visibility of performance outcomes for the purposes of reporting and accountability. It has also had a positive impact on the stakeholder working relationship.

Vinnies

Since going live in 2015, we have spent more time achieving outcomes for people with disability, their families and carers and building more inclusive and accessible communities. Staff are confident in using the SmarterSoft system with minimal technical support required.

Want the benefits of a customised solution from SmarterSoft?

We understand that IT and business systems can be complex - and that you're probably not 100% sure if what you've just discovered is exactly what you need. That's why if you contact us an experienced SmarterSoft Consultant (not a sales person) will call back to answer any of your questions.

Specialising in Government and nonprofit (NGO) sectors, we offer flexible data solutions for all budgets. Contact us to discover how SmarterSoft’s “no code” platform can help you work smarter, not harder.

Specialising in nonprofit (NGO) and Government sectors, we offer flexible data solutions for all budgets. Contact us to discover how SmarterSoft’s “no code” platform can help you work smarter, not harder.