As someone working in the nonprofit sector, you might have heard the term “CRM” thrown around often. Perhaps you’ve even found yourself saying, “We need a CRM for our organisation.” But what you really need might not be a CRM at all. Instead, you likely require a Client and Case Management System (CCMS). For a […]

The Australian government’s response to the Privacy Act Review Report, led by the Attorney-General’s Department, marks a significant stride in modernising privacy laws for the digital era. The comprehensive review, incorporating stakeholder inputs, yielded 116 recommendations aimed at bolstering data privacy and addressing emerging cyber threats. The government’s acceptance of 106 proposals, including 38 “agreed” […]

The recent passage of the Information Privacy and Other Legislation Amendment Bill 2023 in Queensland, closely following New South Wales, marks a pivotal step in data privacy and protection in Australia’s public sector. This legislation compels state and local government entities to promptly notify individuals and the state’s privacy watchdog of data breaches that pose […]

In the heart of the nonprofit sector, where every resource and moment counts, selecting the right technological solutions is more than a matter of efficiency — it’s about amplifying impact and better serving the community. While Customer Relationship Management (CRM) systems often take the spotlight in discussions about nonprofit technology, it’s vital to delve deeper […]

Why Cyber Security and Privacy are Crucial for Nonprofits (NGOs)? In the article titled Understanding Cyber Security, Privacy and Confidential Information: A Nonprofit (NGO) context, we delved into the legal frameworks and policies that govern the privacy and security responsibilities of modern nonprofits (NGOs) in Australia. While safeguarding Personally Identifiable Information (PII) and Sensitive Information […]

In today’s digital age, nonprofit organisations (NGOs) face an ever-increasing need to safeguard sensitive data, in order to protect their clients, donors, and stakeholders as well as their reputation within the community. This article, tailored specifically for nonprofits, delves into the intricate landscape of cyber security, privacy, and confidential information. It explores the nuanced distinctions […]

In the realm of nonprofits, the choice of an Information System (IS) is pivotal. It can significantly impact your organisation’s efficiency, service quality, and overall effectiveness. While the process of transitioning to new information systems may seem daunting, it’s essential to get it right. Many nonprofits invest over a year in selecting and fully implementing […]

Nonprofits (NGOs) play a vital role in society by addressing various social and environmental issues, often with limited resources. To effectively fulfill their missions and create a positive impact, nonprofits must identify and address process inefficiencies that can hinder their operations, and take budget away from their good work. This article explores the sources of […]

Data quality is increasingly becoming pivotal to successful operations for nonprofits (NGOs). Accurate, complete, relevant, consistent, and timely data underpins their ability to make informed decisions, measure the impact of their work, and report effectively to funders, donors or beneficiaries. In this article, we delve into the key data quality issues confronting NGOs, explore their […]