Technology

Case & Client Management Nonprofit (NGO)

Why choosing systems like Salesforce or Microsoft for your Nonprofit Client and Case Management System (CCMS) can be riskier than you think

As someone working in the nonprofit sector, you might have heard the term “CRM” thrown around often. Perhaps you’ve even found yourself saying, “We need a CRM for our organisation.” But what you really need might not be a CRM at all. Instead, you likely require a Client and Case Management System (CCMS). For a […]

Martin Scicluna
Nonprofit (NGO) Process Improvement

CRM for Nonprofits – What You Need to Know to Choose the Right One

In the heart of the nonprofit sector, where every resource and moment counts, selecting the right technological solutions is more than a matter of efficiency — it’s about amplifying impact and better serving the community. While Customer Relationship Management (CRM) systems often take the spotlight in discussions about nonprofit technology, it’s vital to delve deeper […]

Martin Scicluna
Case & Client Management Digital Transformation

Selecting the Right Information System for Your Nonprofit: A Comprehensive Guide

In the realm of nonprofits, the choice of an Information System (IS) is pivotal. It can significantly impact your organisation’s efficiency, service quality, and overall effectiveness. While the process of transitioning to new information systems may seem daunting, it’s essential to get it right. Many nonprofits invest over a year in selecting and fully implementing […]

Martin Scicluna