The SmarterSoft Platform gives you the best of both worlds
Looking for a custom designed solution? See how we stack up against your alternate options.
If you’re like most managers, you understand that a custom-built solution offers many advantages. Not only does it fit your business like a glove, it improves efficiency and market competitiveness. However, until now the disadvantages of custom software often outweigh the benefits, with high costs, long delivery times and complex maintenance being the main inhibitors.
That’s why we’ve turned custom software on its head.
SmarterSoft is a revolutionary way to build systems. It enables the rapid development of feature-rich customised data systems which run the cloud. It lowers your operational risk and delivers massive upfront and ongoing costs savings.
Compare our solution to your other options below:
- Build from scratch
- Customise an Off the Shelf (OTS) solution
- Use the SmarterSoft Platform

Project Considerations |
Option 1
Build from scratch |
Option 2
Customise an Off the Shelf (OTS) solutionExample: Microsoft Sharepoint, Dynamics CRM, Salesforce, Sugar CRM |
Option 3
Use the SmarterSoft Platform |
Project Management |
![]() High Effort Internal skills and knowledge required to manage software projects. |
![]() Medium Effort Somewhat outsourced, internal skills still required to manage software projects. |
![]() Low Effort Mostly outsourced, some internal business analysis skills are helpful. |
Timeframe |
![]() Lengthy Full software development lifecycle must be undertaken. |
![]() Medium - Long Requires 'gap analysis' followed by the normal software development process. |
![]() Short The SmarterSoft Platform’s building blocks deliver functionality quickly for you to review. Features are simply configured, with coding rarely needed. |
Uncertainty |
![]() High Long lead time to see results means it’s difficult to know if you’re building the right system. |
![]() Medium You will get to see existing OTS features right away, but it can take a long time for your customisations to be built so it’s difficult to know if you’re building the right system. |
![]() Low See results quickly and refine as you go. Fast iterations give you confidence the product is being built right. |
Overall Risk |
![]() High You take on all the risk of project success / failure. |
![]() Medium You can mitigate some risks, but the risk of the software development process is still present. |
![]() Low The SmarterSoft Platform reduces risk by bypassing most of the software development process. |
Upfront Costs |
![]() Very High You take on the costs for the entire software development effort. |
![]() Medium - High Depending on overlap between your needs and the OTS functionality, upfront costs may be medium to high. |
![]() Low - Medium The SmarterSoft Platform reduces cost by bypassing most of the software development process. |
Technical Considerations |
Option 1
Build from scratch |
Option 2
Customise an Off the Shelf (OTS) solutionExample: Microsoft Sharepoint, Dynamics CRM, Salesforce, Sugar CRM |
Option 3
Use the SmarterSoft Platform |
Functionality |
![]() Great Features You get the exact features you need. |
![]() Good Features You also get features you don’t want, but still need to train your staff to work around. |
![]() Great Features You get the exact features you need. |
Business Process |
![]() Great Fit Fits your business like a glove. |
![]() Ok Fit You will likely need to change your process to fit the software. |
![]() Great Fit Fits your business like a glove. |
Hosting, Backups and IT involvement |
![]() Med-High Effort It's up to you to manage the IT needed to keep your solution running and backed up. |
![]() Low Effort Can be cloud-based with all IT taken care of. |
![]() Low Effort Cloud-based, all IT taken care of. |
Business Considerations |
Option 1
Build from scratch |
Option 2
Customise an Off the Shelf (OTS) solutionExample: Microsoft Sharepoint, Dynamics CRM, Salesforce, Sugar CRM |
Option 3
Use the SmarterSoft Platform |
Flexibility & Maintainability(up to 80% of the lifetime costs of owning software are after initial go-live) |
![]() Difficult You’ll need to follow a software development or change manegment process each and every time you want to make an change. |
![]() Moderate - Difficult Can be slow to adapt or change to industry needs. You’ll need to follow a software development or change manegment process each and every time you want to make a change. Version upgrades can be very difficult and costly. |
![]() Easy The SmarterSoft Platform is a rapid development platform purpose-built for flexibility, making maintenance much simpler. |
Reliability |
![]() Ball is in your court! The system will be as reliable as you have made it! |
![]() Solid Most cloud-based OTS should be very reliable. |
![]() Solid Hosted on Amazon AWS’s highly reliable cloud servers in Sydney. |
Security |
![]() Ball is in your court! You’ll need to follow all security best practices to ensure your data is protected. |
![]() Built-in Most cloud-based OTS should be very secure. |
![]() Built-in Hosted on Amazon AWS’s highly secure cloud servers in Sydney. The SmarterSoft Platform itself has over 60 separate security controls and measures in place to protect your data. |
Scalability |
![]() Ball is in your court! The system will be as scalable as you have made it! |
![]() Highly Scalable Most cloud-based OTS should be very scalable with user-based licensing options. |
![]() Highly Scalable Hosted on Amazon AWS’s highly scalable cloud servers in Sydney. User-based licensing options. |
Auditability |
![]() Ball is in your court! The system will be as auditable as you have made it! |
![]() Auditable Most OTS should offer auditing features. |
![]() Auditable Keep tabs on your users and always know who's been doing what with record-level auditing and usage tracking. |
Ongoing Costs |
![]() High You take on the costs for the each and every complex maintenance or update cycle. |
![]() Med-High You’ll still need to go through the normal maintenance cycles and version upgrades can be costly. |
![]() Low The SmarterSoft Platform reduces cost by bypassing most of the software maintenance process. |
Complimentary 1 Hour Workshop
We understand that IT systems can be complex and that it’s often hard to put your exact needs into words. That’s why we offer a complimentary 1 hour workshop with an experienced SmarterSoft Principal Consultant. By exploring your needs and getting to know your business, we’re confident in delivering you cost-effective ways to work smarter.