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SmarterSoft is a 100% Australian-owned no-code SaaS platform, based in Sydney and purpose-built for the data sovereignty and security needs of Government agencies and not-for-profits.
We pair our proven no-code technology with personalised, local service, so your systems are built precisely to your specifications and supported by people who understand your sector. Unlike platforms that pass you between resellers or partners, we design, implement and locally support your system for its entire lifetime. There are no intermediaries, no markups and no offshore hand-offs. We are accountable at every step – the buck stops with us.
At the core is our proprietary no-code “building block” architecture: deep intellectual property developed over more than a decade, with millions of dollars invested specifically for public sector use. We build and own our platform, and reinvest around 25% of revenue each year into research and development to stay ahead of sector challenges. Rather than force your processes to fit fixed software, we configure perfect-fit, mission-critical systems-of-record around your exact workflows, then adapt them as your rules and requirements change. The result is exceptional flexibility, faster delivery and lower risk, at a fraction of the cost of “big IT” alternatives.
For more than 10 years we have successfully delivered secure data systems across the Government, Not-for-profit (NFP) and education sectors, and today hundreds of organisations and services rely on our tools to achieve measurable gains in efficiency, outcomes and compliance. We are prequalified across major state and federal procurement panels, including as an Advanced Supplier under the NSW ICT Services Scheme and on the Commonwealth BuyICT marketplace.
With SmarterSoft, your data always stays onshore, in sovereign Australian data centres hosted on AWS. Beyond that, as an AWS Partner with SOC 2 attestation, we protect it to independently verified security standards, not just our own assurances. That’s the smarter, safer way to take control of the data that underpins the services you deliver.
SmarterSoft’s journey began with a keen insight derived from our founders’ backgrounds in professional engineering and consulting. They identified a recurring trend in the enterprise software sector: a cycle of “reinventing the wheel,” which often prolonged projects and inflated consulting fees. This observation, combined with their belief in the transformative power of Software as a Service (SaaS) and cloud computing, ignited a vision for a different kind of software technology company… one that works smarter.
From this foundation, our objective was set: to modularise the way enterprise software can be built. This pursuit led us to the innovative world of no-code development and the concept of “building blocks” – a methodology that empowers organisations to benefit from tailored software solutions without the need for coding, nor the unnecessary costs and efforts that come with it.
Over the past decade, SmarterSoft has tirelessly honed our technology and consulting services, staying closely attuned to the sectors we serve and the evolving needs of our clients. We pride ourselves on being exceptionally responsive to the dynamic market, continuously enhancing our offerings to address emerging challenges and opportunities.
Unlike many tech companies fixated on rapid growth via external investment, our unwavering commitment has always been to reinvest profits into product engineering and improvement. We prioritise the quality, effectiveness and support of our solutions over aggressive sales strategies. This deliberate approach is an essential aspect of our identity, and enables us to remain truly agile, independent. It also means our clients can go “off menu” if needed.
This autonomy sets us apart from ‘Big IT’ and their reseller networks, and lets us adopt emerging technology, including AI, deliberately and on our own terms – always in service of our clients rather than the hype cycle.
What sets us apart is how well our team understands how Government and Not-for-profit (NFP) organisations actually work. You operate in a complex environment where policies, funding rules, compliance needs and reporting requirements change often. Our platform is built to keep up – configured to your workflows today and adapted as those requirements shift.
After more than a decade working across the Not-for-profit, Government and Education sectors, we know your needs well. That sector knowledge is built into how we design and support every system, so you get technology that fits the way you really operate, not a generic tool bent to fit.
Meet some of the team at SmarterSoft
With over two decades of experience in transforming nonprofits (NGOs), government agencies, and educational providers by using smart data systems, Martin is a seasoned veteran. Possessing qualifications in engineering, his goal is to empower organisations to liberate their time and resources, boost capability, and achieve greater control and visibility over their teams and operations. Passionate about reducing waste and inefficiency, Martin and his team are committed to transforming clients' concepts into robust systems that deliver enduring, positive impacts and flexibility for the future. As a Partner in SmarterSoft, Martin takes a very hands-on approach to leadership. While overseeing the consulting and sales teams, he often dives into the work himself, driven by his enthusiasm for problem-solving. Beyond his professional life, Martin is an all-round sports enthusiast. Whether it's yoga, swimming, car racing, running, gyming, or hiking, he's always encouraging (and often demanding) the team to get out and enjoy some exercise!
Read Martin blog's
Steve is a seasoned, forward-thinking, and straight-talking Principal Consultant with 20+ years of experience in web-based IT projects, online data management applications and SaaS solutions. As a Partner and the principal technical architect of the SmarterSoft platform, Steve drives key technical decisions, leads developments, oversees product release management, and expertly manages cross-functional teams, including UI/UX, development, and security. As the original and principal architect of the SmarterSoft Platform, Steve is deeply invested in ensuring that we continue to provide cutting-edge SaaS solutions that empower organisations to harness the full potential of their data. He is vehemently proud of our technology independence and our Australian-grown roots.
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Peter, a stalwart of SmarterSoft, pairs technical excellence with a cheerful persona. He's dedicated to customer service, crafting tailored solutions for clients' unique needs. Clients often wish they had their own Peter! His logical problem-solving and SDLC expertise ensure project success. Peter excels in database design, SQL, and programming. His soft skills shine as a time management wizard who coordinates teams, engages clients, and delivers unwavering and reliable results. A remote work expert, he uses modern tools like MS Teams and Slack for seamless collaboration. Peter's cheerful disposition, love for target shooting, and coffee passion are legendary. His ability to stay positive in tough situations is both contagious and invaluable to SmarterSoft.
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Debra has a knack for cutting through the noise and getting to the heart of the matter quickly. With a comprehensive background in the full SDLC and experience in both Waterfall and Agile methodologies, Debra possesses the skills required to manage and deliver complex software solutions. But what truly distinguishes Debra is her genuine care and commitment for our clients. Her openness and empathetic approach establish trust and mutual respect, ultimately leading to enhanced outcomes. Furthermore, her previous role as a SAP Security Consultant at PwC, along with her direct experience in media, FMCG, consulting, and government sectors, adds depth to her ability. Her wealth of nonprofit (NGO) and government experience equips her to tackle any challenge and deliver solutions that create a real impact.
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Meet Alicha, the office's perpetual sunshine! Behind her bright demeanor lies a professional engineer and deep thinker who loves to analyse, ensuring every detail is perfect. With 15+ years in Project Management and Business Analysis, she effortlessly switches between Agile and Waterfall. Alicha's mission: drive digital transformation for government and non-profit organisations, cutting operational inefficiency and waste. She's a seasoned stakeholder engager and an excellent listener, uncovering issues others miss. Whether brightening team meetings or diving into complex projects, Alicha combines warmth with a sharp analytical eye. In government and NFP solutions, she's the go-to for a sunny disposition, analytical prowess, and an attentive ear, all in one.
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Anne boasts over 15 years of expertise in project management, QA, business analysis, change management, training, and continuous process improvement. Her proficiency extends across diverse industries, encompassing utilities, manufacturing, and nonprofits. Anne's engineering management qualifications and commitment to project success is evident through her rigorous QA approach, and implementation of change management strategies. Known for her super-human attention to detail, excellent analytical mind, and ability to pick up new skills with the swiftness of a gazelle, Anne thrives on collaborative problem-solving to ensure maximum value is extracted for every project. Anne also possesses an unusually strong enthusiasm for the craft of producing thorough documentation!
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Silvia has a passion for "solutions that make a difference" and to drive positive change in the government and non-profit (NGO) sectors. She has over 20 years of well-rounded experience in systems analysis, engineering, database design, migration, and integration, as well as proficiency in agile methodologies. Silvia has proven to be a versatile engineering professional able to deliver results through the use of varied technologies and new ideas. Never backward in being forward, she is dedicated to delivering client solutions that create tangible impact, to empower our clients in their mission to serve their communities and clients better. She also enjoys a hearty espresso coffee in the morning.
Read Silvia blog'sTransform your workflows and data management practice with Australia’s genuine alternative to Big IT.
Achieve more with Australia’s most flexible Client, Case & Service Delivery Management System
We understand that IT and business systems can be complex – and that you’re probably not 100% sure if what you’ve just discovered is exactly what you need. That’s why if you contact us an experienced SmarterSoft Consultant (not a sales person) will call back to answer any of your questions.
Specialising in Government and nonprofit (NGO) sectors, we offer flexible data solutions for all budgets. Contact us to discover how SmarterSoft’s “no code” platform can help you work smarter, not harder.
